Shipways Estate Agents in Rugby

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Reviews about Shipways Estate Agents in Rugby

• Katarzyna Mazur

  17.01.2018
  ★ ☆ ☆ ☆ ☆
  Terrible Agency. Better be careful!!!
  I gave a key to my flat back a week before my agreement finished. I didn't get any confirmation or prove of that.
  For my deposit to be paid back I had to wait 6 WEEKS!!!!!!! And to get it back I had to sort EVERYTHING myself. I was ringing there everyday to get mixed information. Was told several times they would ring me back which never happened or that my case is being taken care of by someone else somewhere else due to somebodys holiday.
  Eventually they told me I had to contact landlord and ask him to contact them saying my deposit could be released. That I had to contact Council, British Gas and Severn Water and send to Shipways prove all my bills were paid. I done their job basically. Strange considering how expensive all fees were when I sign this unfortunate agreement with them.
  I would not recommend this 'Agency' never to anyone!!!!!
  
  In addition I also missed one house to rent because of their incompetent staff giving me mixed information.

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